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Digital Citizen Chapter 2: Misinformation, Populism, and Democracy with Magdalena Browne

September 10, 2024 - Noticias
In the second chapter of Digital Citizen, we speak with Magdalena Browne, Dean of the School of Communications and Journalism, about the impacts of new information dissemination processes on contemporary democracies. Browne guides us through the main challenges facing our societies, addressing crucial concepts such as misinformation and populism, and questioning the role of various actors in the citizen relationship.

How do new information dissemination processes affect contemporary democracies?

To understand the complexity of media influence on democracy, Browne suggests: “The abundance of information is a recent phenomenon, especially with digitalization. While disintermediation allows citizens to access information directly, it also creates a crucial challenge: How do we gauge the accuracy and relevance of this information in a sea of data?”

Misinformation vs. Erroneous Information

Browne highlights the common confusion between misinformation, erroneous information, and propaganda. “Misinformation is not just incorrect information; it is a systematic pattern with a political or commercial intent. The crucial difference lies in intentionality. Erroneous information may be an unintentional mistake, while misinformation aims to manipulate.”

The Role of Social Media

Regarding the role of social media, Browne states: “Social media does not produce misinformation per se, but it facilitates its proliferation due to algorithms that prioritize content that generates more attention. People, in the end, play an active role in sharing and amplifying this information, either intentionally or due to a lack of verification.”

Populism: Characteristics and Examples

Browne defines populism as a hollow ideology that simplifies complex democratic issues.

“Populism is characterized by a Manichean view of good versus evil. It is not a specific ideology but a strategy that uses polarization and simplification to gain support.”

How Does the Contemporary Citizen Get Informed?

The Dean reflects on the information consumption habits of contemporary citizens: “Nowadays, citizens access information incidentally through social networks and digital platforms. This can be positive, as it exposes people to a variety of topics, but it also poses the challenge of ensuring that this information is verified and reliable.”

Citizen Empowerment and Media

Browne emphasizes the importance of empowering both citizens and media. “It is essential for citizens to learn how to verify the information they consume and share. At the same time, professional media must reinforce their role as guarantors of truthfulness and informational rigor.”

Lessons for Democracies

Finally, Browne shares a reflection on the lessons that can be learned to revitalize democracies: “To strengthen democracy, we need more responsive and effective systems. It is not just about promising grand solutions but addressing complex problems with well-founded policies and inclusive dialogue.”

Initiatives to Revitalize Democracy

“Societies need to adopt comprehensive approaches that include citizens, politicians, and media,” concludes Browne. “It is essential for all actors to work together to find solutions to current challenges, from misinformation to populism, and restore trust in our democracies.” This interview offers a deep insight into the current challenges in information dissemination and democracy and invites us to reflect on how we can improve our relationship with information and strengthen our democratic institutions.


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